Monday: Boarding pick-ups only | Tuesday - Friday: 8AM - 5PM | Saturday: Every other Saturday 8AM - 12PM | Sunday: Closed | *Closed for lunch daily 12:20PM - 1:20PM
Phone: (573) 875-3647 | Fax: (573) 875-0413
If you prefer to access a PDF version of this form, please click here.
Pet Information
Drop off times:
Tuesday thru Friday: 8am-9:30am or 3pm-5pm
Saturday: 8am to 9:30am (every other Saturday)
Sunday & Monday: Not available
Pick up times:
Monday: 8am-9:30am or 4pm-4:30pm
Saturday: 8am to 9:30am
Sunday: 4pm-4:30pm
Current Diet
Prevention
Comfort
Additional Pet Information
Acknowledgement of Canine Boarding Requirements:
Currently, we require the following to be up to date and recorded:
Over time, our boarding requirements may be subject to change to be up to date with the latest recommendations. We will give ample warning before changes.
Injuries and Medical Consent
Columbia Animal Hospital will exercise responsible care for the safety of your pet and will keep the boarding premises safe and properly enclosed. While we cannot guarantee against accidents, we do our best to ensure safety and security.
If an accident were to occur, we will reach out to you immediately. We will proceed with appropriate first aid care if we are unable to get ahold of you in order to make sure health and safety are maintained. If we believe that your pet is in need of veterinary care and we are unable to reach you, we will make reasonable care decisions during that time based on medical standard of care. If this occurs, you will be responsible for reasonable charges based on what has occurred (often including an exam, diagnostics if indicated, and treatment if indicated).
If your pet passes suddenly during our care, we will reach out immediately to discuss options for aftercare and to discuss the situation. In cases of sudden passing, we can also always discuss a necropsy (post-mortem exam) to help determine cause.
If your pet causes harm to any staff members, other pets, or the facility, you will be alerted right away and steps will be taken to ensure safety (which may include not being able to board with us in the future).
Payment Agreement
Payment is typically done at time of drop off for boarding stays. If additional costs are incurred (such as Capstar in the case of live fleas, anti-anxiety or anti-diarrheal medications if needed, or something else as discussed), these are due at time of pickup (or if closed, a receptionist will reach out for payment via preferred method of contact).
Per 24hr canine boarding fee: $35.00 (a less than 24-hour stay is also $35 but any additional partial days over 24 hours will be $17.50)
Medications: $3.50 per med, per day
In-house food fee: $3.00 per day
Drop off outside boarding window fee: $15
Pick up outside boarding window fee: $7.50
If additional days are added, payment is due at time of pickup.
If days are subtracted, we can refund or keep a credit on your account, which can be discussed at pickup.
If any additional charges are not paid at pickup, charges must be collected prior to next visit. If charges are not paid within 3 months, the bill will be turned over to a collection agency. All collection expenses, including attorney fees, will be paid by the owner.
Check-In and Check-Out Times
We have specific drop off and pick up windows (hours may vary). This is scheduled in advance to allow our staff ample time to prepare and ensure we can go over all boarding policies, medications, and concerns as needed.
The latest pickup time in the evening is before 5pm, and pickup after this point may be charged as an extra day.
If your pet is not picked up as discussed, a 10-day stray hold will be implemented, after which time they will be considered abandoned and will be relinquished to the care of the clinic. If you pick them up during this time, fees as discussed above will be incurred for the additional days.
Personal Items
Columbia Animal Hospital will do its best to ensure any items left with your pet stay intact, clean, and are returned to you at the end of boarding.
However, if something happens we cannot guarantee that items left will be returned.
For a few examples: If your pet defecates on a blanket and we wash it, but it gets misplaced through the wash process, it may take us some time to find or it may be missing. If your pet shreds its toy and it is a choking hazard, it will be discarded.
By leaving the personal items, you are acknowledging that we will do our best, however cannot guarantee the safe return of said items and are not responsible for lost or damaged items.
Monitoring
Staff are present in the clinic at variable times during the week, and monitoring is not constant. If your pet requires constant monitoring, discussing transfer to a facility that does hospitalization or overnight monitored boarding may be of interest.
Pets are walked at least twice daily (morning and evening), and video recording is present on the premises. For staff safety, we do not walk pets after 9pm or before 6am.
I certify that I am the owner of this pet, and have done my best to fill out the information above truthfully and completely.
I certify that I am at least 18 years of age.
I certify that I have read and agreed to everything listed above.
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