Reptile Boarding Check-In & Consent Form

Client Information

Pet Information

Boarding Schedule

Contact Information During Stay

General Medical and Boarding Details

Current Diet

You must bring your OWN FOOD as we do not have an in-house options.

Acknowledgement of Reptile Boarding Requirements:

Currently, we require the following to be up to date and recorded:

• No signs of clinical illness (particularly contagious illness) such as eye or nose discharge, coughing, sneezing, significant lethargy, mites, or total appetite loss have been present in the 14 days prior to drop off.

Over time, our boarding requirements may be subject to change to be up to date with the latest recommendations. We will give ample warning before changes.

Injuries and Medical Consent

Columbia Animal Hospital will exercise responsible care for the safety of your pet and will keep the boarding premises safe and properly enclosed. While we cannot guarantee against accidents, we do our best to ensure safety and security.

If an accident were to occur, we will reach out to you immediately. We will proceed with appropriate first aid care if we are unable to get ahold of you in order to make sure health and safety are maintained. If we believe that your pet is in need of veterinary care and we are unable to reach you, we will make reasonable care decisions during that time based on medical standard of care. If this occurs, you will be responsible for reasonable charges based on what has occurred (often including an exam, diagnostics if indicated, and treatment if indicated).

If your pet passes suddenly during our care, we will reach out immediately to discuss options for aftercare and to discuss the situation. In cases of sudden passing, we can also always discuss a necropsy (post-mortem exam) to help determine cause.

If your pet causes harm to any staff members, other pets, or the facility, you will be alerted right away and steps will be taken to ensure safety (which may include not being able to board with us in the future).

Payment Agreement

Payment is typically done at time of drop off for boarding stays. If additional costs are incurred (such as Capstar in the case of live fleas, anti-anxiety or anti-diarrheal medications if needed, or something else as discussed), these are due at time of pickup (or if closed, a receptionist will reach out for payment via preferred method of contact).

Per 24hr small mammal boarding fee: $30.00 (a less than 24-hour stay is also $30 but any additional partial days over 24 hours will be $15)

Medications: $3.50 per med, per day

Drop off outside boarding window fee: $15

Pick up outside boarding window fee: $7.50

If additional days are added, payment is due at time of pickup.

If days are subtracted, we can refund or keep a credit on your account, which can be discussed at pickup.

If any additional charges are not paid at pickup, charges must be collected prior to next visit. If charges are not paid within 3 months, the bill will be turned over to a collection agency. All collection expenses, including attorney fees, will be paid by the owner.

Check-In and Check-Out Times

We have specific drop off and pick up windows (hours may vary). This is scheduled in advance to allow our staff ample time to prepare and ensure we can go over all boarding policies, medications, and concerns as needed.

The latest pickup time in the evening is before 5pm, and pickup after this point may be charged as an extra day.

If your pet is not picked up as discussed, a 10-day stray hold will be implemented, after which time they will be considered abandoned and will be relinquished to the care of the clinic. If you pick them up during this time, fees as discussed above will be incurred for the additional days.